Last updated: 11 April 2026
These General Terms of Service ("Terms") govern the use of the digital platform and related services (collectively "Service") provided by Vaiku Oy, Business ID: 3555705-2, ("Service Provider").
The Service enables business customers ("Customer") to find, manage, and analyse influencer collaborations and purchase content.
By accepting these Terms or using the Service, the Customer agrees to comply with these Terms. These Terms constitute a legally binding agreement between the Customer and the Service Provider.
1. Definitions
• Customer: A company or organisation using the Service.
• Content Creator: An independent influencer, creative professional, or other person in the Service Provider's network.
• Campaign: Marketing collaboration organised by the Customer through the Service with a Content Creator.
• Material: All material produced by the Content Creator within the scope of a Campaign or other assignment, such as photographs, videos, texts, and other media files.
• Subscription: A binding subscription made by the Customer for use of the Service, which may be fixed-term or indefinite.
2. Use of Service and Right of Use
2.1. Right of Use: The Service Provider grants the Customer a limited, non-exclusive, revocable, and non-transferable right to use the Service solely for the Customer's internal business purposes in accordance with these Terms and the applicable Subscription.
2.2. Customer Account: The Customer is responsible for the security and confidentiality of their usernames, passwords, and other access credentials. The Customer is responsible for all activity occurring through their account.
2.3. Use Restrictions: The Customer agrees not to use the Service for unlawful purposes. The Customer may not:
a) circumvent the Service by directly contacting Content Creators found through the Service with the intent of avoiding payments to the Service Provider. This restriction is in effect for six (6) months following the end of the most recent Campaign with the respective Content Creator.
b) use automated means (such as bots or scripts) to collect data from the Service (excluding API interfaces provided by the Service Provider).
c) resell, copy, modify, or distribute the Service or any part thereof without the Service Provider's prior written consent.
2.4. Third-party platform integrations: When you connect an external platform (Instagram, TikTok, YouTube, LinkedIn, Snapchat) to your Vaiku profile, you additionally agree to that platform's own terms of service, which apply in addition to these Terms. In particular, by connecting your YouTube channel you agree to the YouTube Terms of Service at https://www.youtube.com/t/terms. The Service Provider is not responsible for the availability or behaviour of third-party platforms. You may disconnect any platform at any time from your Vaiku settings, which revokes the Service Provider's access to the data that platform provided.
3. Payments, Subscription, and Billing
3.1. Subscription and Payments: Use of the Service is subject to fees. Prices and Subscription models are set out in the Service Provider's price list or a separate agreement. A Subscription may be monthly, annual, or per campaign.
3.2. Subscription Renewal: Unless otherwise agreed, the Subscription automatically renews at the end of the previous subscription period unless the Customer cancels the Subscription 30 days before the end of the subscription period.
3.3. Billing: Payments are invoiced in advance at agreed billing intervals. Payment terms are 14 days net. Late payments are subject to a late interest charge in accordance with the Interest Act.
3.4. No Refunds: Paid fees are non-refundable. The Service Provider does not grant refunds for partially used services or unused features.
4. Intellectual Property (IP)
4.1. Ownership of the Service: All rights and ownership of the Service, its technology, data, and documentation (excluding the Materials of Customers and Content Creators) belong exclusively to the Service Provider and its licensors.
4.2. Ownership and Rights to Materials:
a) Ownership: The Content Creator and/or the Service Provider retain all ownership rights to the Material, unless otherwise agreed in writing.
b) Customer Licence: Upon the Customer's full payment of fees related to a Campaign or Material, the Service Provider grants the Customer a worldwide, perpetual, irrevocable, and royalty-free licence ("Content Licence") to use, modify, distribute, and publish the Material in the Customer's own marketing channels.
c) Scope of Licence: The Content Licence covers organic use on the Customer's social media accounts and websites. Use of the Material in paid advertising or other broader commercial purposes may require a separate, extended licence and an additional fee.
5. Limitation of Liability
5.1. Service Performance: The Service is delivered "as is". The Service Provider does not guarantee that the Service will be error-free or operate without interruption. The Service Provider is not liable for damages caused to the Customer or third parties resulting from the use of the Service, technical faults, or interruptions.
5.2. Maximum Liability: The Service Provider's total liability for all claims arising from these Terms is in all cases limited to the amount corresponding to the service fees paid by the Customer to the Service Provider during the six (6) months preceding the claim.
5.3. Force Majeure: Neither party is liable for delays or damages arising from an obstacle beyond its reasonable control (force majeure).
6. Confidentiality
The Customer and the Service Provider agree to keep confidential all confidential information received from the other party. This obligation is in effect for the duration of the agreement and for two (2) years after its termination.
7. Term and Termination
7.1. Term: These Terms enter into force upon acceptance by the Customer and remain in force as long as the Customer has a valid Subscription.
7.2. Termination: The Customer may terminate their Subscription with effect from the end of the current subscription period by notifying the Service Provider in accordance with the Terms. The Service Provider may terminate the agreement and suspend use of the Service immediately if the Customer materially breaches these Terms.
8. Governing Law and Dispute Resolution
These Terms and their interpretation are governed by the laws of Finland, excluding its conflict of laws rules. All disputes arising from these Terms shall first be sought to be resolved through negotiations between the parties. If no agreement is reached, disputes shall be finally resolved in the Helsinki District Court.
9. Contact Information
Questions regarding these Terms may be sent to:
Vaiku Oy
Gyldenintie 10 44
00200 Helsinki
Email: info@vaiku.io