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Vaiku Oy General Terms of Service

Last updated: 8 May 2026

These Terms of Service ("Terms") govern your use of the Vaiku service provided by Vaiku Oy, Business ID 3555705-2, Gyldenintie 10 44, 00200 Helsinki, Finland ("Vaiku"). By using the service, you agree to these Terms.

1. Definitions
• Customer: a company or organisation using the service.
• Creator: an independent content creator using the service.
• Campaign: a marketing collaboration arranged through the service.
• Material: content produced by a creator in connection with a campaign.
• Subscription: the Customer's paid subscription to the service.

2. Use of the Service
2.1. Vaiku grants you a limited, non-exclusive, non-transferable right to use the service for its intended purpose under these Terms and your active Subscription.
2.2. You are responsible for safeguarding your account credentials and for all activity that occurs through your account.
2.3. You agree not to use the service for unlawful purposes, not to circumvent the service or agreed campaign payment flow by contacting Creators directly during the six (6) months following your most recent Campaign with that Creator, not to collect data from the service through automated means outside of provided interfaces, and not to resell, copy, modify, or redistribute the service.
2.4. If you connect an external platform to your Vaiku profile, that platform's own terms apply in addition to these Terms. By connecting your YouTube channel you agree to the YouTube Terms of Service at https://www.youtube.com/t/terms. You may disconnect any platform at any time from your account settings.

3. Subscription, Pricing and Billing
3.1. Customer access to paid features is billed through a Subscription. Current prices and Subscription models are shown in the service.
3.2. Unless otherwise agreed, a Subscription auto-renews at the end of each period unless cancelled before the end of the period.
3.3. Subscription fees are invoiced in advance with a 14-day net payment term. Late payments accrue interest in accordance with the Finnish Interest Act.
3.4. Paid Subscription fees are non-refundable. Vaiku does not grant refunds for partially used services or unused features.

4. Intellectual Property
4.1. All rights to the service and its underlying technology belong to Vaiku and its licensors.
4.2. Creators retain ownership of the Material they produce, unless otherwise agreed in writing. Upon full payment of the agreed creator compensation for a Campaign, the Customer receives a worldwide, perpetual, irrevocable, royalty-free licence to use, modify, distribute, and publish the Material in the Customer's own marketing channels. Use in paid advertising or other broader commercial purposes may require a separate, extended licence and additional creator compensation.

5. Limitation of Liability
5.1. The service is provided "as is". Vaiku does not warrant that the service will be error-free or operate without interruption.
5.2. Vaiku's total liability under these Terms is in all cases limited to the Subscription fees paid by the Customer in the six (6) months preceding the claim.
5.3. Neither party is liable for delays or damages caused by force majeure.

6. Confidentiality
Each party agrees to keep the other party's confidential information confidential during the term of the agreement and for two (2) years after its termination.

7. Term and Termination
7.1. These Terms apply for the duration of your Subscription.
7.2. You may cancel your Subscription effective at the end of the current period by notifying Vaiku in accordance with these Terms. Vaiku may suspend or terminate the agreement immediately if you materially breach these Terms.

8. Governing Law and Disputes
These Terms are governed by the laws of Finland, excluding its conflict-of-laws rules. Disputes shall first be sought to be resolved through negotiation between the parties and, failing that, finally resolved in the Helsinki District Court.

9. Changes
Vaiku may update these Terms. Significant changes will be communicated through the service or by email.

10. Contact
Vaiku Oy
Gyldenintie 10 44
00200 Helsinki
Email: info@vaiku.io